MUMBAI: The RBI on Monday came out with a master direction consolidating various instructions issued to banks and other financial institutions on reporting of the credit information of their customers.
As per the master direction, credit information companies (CICs) will have to send alerts through SMS/ email to customers when their Credit Information Report (CIR) is accessed by the specified users (SUs).
“The alerts shall be sent by CICs only when the CIR enquiry reflects in the CIR of the customer,” said the Master Direction – Reserve Bank of India (Credit Information Reporting) Directions, 2025.
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